Often suppliers do not pay as much attention to packing as they do to the quality of the product. This is where they lag behind! If the granite tiles are not packed properly then it might lead to broken tiles or spoilt finish, which ultimately could prove quite expensive to the customer receiving the product.
At Regatta Granites India, we use durable crates for packing that are made from dry, good quality and strong wood. These crates are made strong enough to withstand the usual 1-tonne weight of the product(s). The crates are required to be handled at multiple points from loading at the factory to stuffing in the container at the loading port as well as during discharge from the ship and subsequent handling in the dealer’s stockyard. Even in the customer’s stockyard, the products are stacked & stored for quite a long time before being sold. So, it obviously becomes imperative that crates should be made strong and durable.
We make sure that the packing is done well. Wooden crates are lined with polyethylene sheet from inside followed by thermocol sheets and a layer of foam. The tiles are then packed tightly in such a way that the corners and edges are well protected, so as to avoid chipping during long transportation. Further, sealing of crates with polyethylene sheet prevents crates from getting wet during rain. Good quality nails and packing material are used. Our Production department co-ordinates with our ground staff to ensure all instructions are clearly understood and implemented regarding packing. Photos are examined and then the final approval is given after the fulfilment of all the requirements. At the same time, we send photos of packed material to the customer for approval and only after their consent; we dispatch the product from the factory. This proves to be very reassuring, especially in the case of foreign customers, who usually appreciate our efforts in this regard.